General

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of “www.donalds.in”.

For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Website or Mobile Application and ordering the Goods and Services available on the Website or Mobile Application by providing Registration Data while registering on the Website / App. The site also providing it’s services without registration does not absolve ‘You’ of this contractual relationship. The term “We”, “Us”, “Our” or “Donalds / www.donalds.in / Donalds.in / Donalds App” shall mean the Proprietorship firm registered and operating under the name of “DONALDS”. The headings of each section in this Agreement are only for the purpose of organizing the various provisions of this Agreement in an orderly manner. These headings shall not be used by either party to interpret the provisions contained with them in any manner. Further, the headings have no legal or contractual value.

The use of this Website or App by You is solely governed by this policy and any policy so mentioned by terms of reference. Moving past the Home-Page or using any of the services shall be taken to mean that You have read and agreed to be bound by all of the policies.

You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this site, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.

We hold the sole right to modify the Terms of Service without prior permission from You or informing You. The relationship creates on You a duty to periodically check the terms and stay updated on its requirements. If You continue to use the website following such a change, this is deemed as consent by You to the so amended policies. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.


ABOUT US

We are a Delhi based Online Homemade meal Delivery Company founded in 2017 and became operational in 2018. We work towards the commitment of delivering the best and economical everyday meal services to our customers so that they “never remain hungry” while they work!

We deal ONLY in Homemade meal services, Tiffin delivery or single meal delivery on weekly, monthly or quarterly basis. We will take the orders, collect payments online/offline and deliver the food at the doorstep of the User which would be the responsibility of the vendor/ merchant. Any order placed by the consumer is subject to product availability, delivery capacity and acceptance by Donald and Home Sellers / Vendors.


COMMUNICATIONS

You are required to provide Us with your e-mail, login/ password while placing your order through this Website/ App. By using this Website/ App, it is deemed that you have consented to receive calls; auto dialed and/or pre-recorded message calls, from us at any time with the use of the Contact number that has been provided by you for the use of this Website/ App which is subject to the Privacy Policy. This includes contacting you through information received through other parties. The use of this website is also your consent to receive SMSs from US at any time we deem fit. This consent to be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls. In case you wish to stop contact from Us for the same, you may send us a mail to the effect at support@donalds.in. You may also be contacted by Service Providers with whom we have entered into a contract in furtherance of our rights, duties and obligations under this document and all other policies followed by Us. Such contact will be made only in pursuance of such objectives, and no other calls will be made. The sharing of the information provided by you will be governed by the Privacy Policy and we will not give out such contact information of yours to third parties not connected with the Website.

By creating an account with www.donalds.in or Donalds App, you agree that the brand may send you informational texts (SMS) as part of the normal business operation with regards to your use of the services. You may opt-out of receiving text (SMS) messages from Donalds at any time by sending an email to support@donalds.in indicating that you no longer wish to receive such messages, along with the phone number of the mobile device receiving the messages. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the services.

Please read the terms and conditions ("Terms and Conditions") set out below carefully before ordering any Goods or Services from “www.donalds.in” (hereinafter referred to as “Website”) or DONALDS iOS and Android platform based Mobile App (hereinafter referred to as “App”). By ordering any Goods or Services from this Website, by phone, or by our Mobile Applications you agree to be bound by these Terms and Conditions: